Because benefits plans differ significantly and our team does not have access to your specific plan details, it is your responsibility to understand your benefits coverage.

Health benefit providers manage coverage in various ways. Some may offer direct coverage, like Employee Assistance Programs (EAP) or Employee and Family Assistance Programs (EFAP), while others operate on a reimbursement basis.

Please note that we do not provide direct billing services.

For reimbursement-based coverage, payment for our services or packages is required upfront. The dietitian will then provide you with receipts to submit for reimbursement. Depending on your provider’s policies, you may receive a lump-sum receipt for a larger claim, or individual receipts after each session. Your health benefits provider will reimburse you for the coverage amount, which may be partial or full.

If you have multiple health benefits providers, you can submit any uncovered expenses to the secondary provider. We recommend checking with your provider(s) for coverage details before scheduling a session.